Do you need a quick solution to a technical problem? With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.

Before you begin, you MUST be on the telephone with a Sensei representative.
If you are not, your request will be disregarded.

To start, just enter your name and click the button below.

You will be prompted to download a small virus-free plug-in that will connect you online with a member of Sensei's support team.

As part of your session and with your permission, your support representative can view your screen and share control of your mouse and keyboard to help isolate the issue.

Remember, you are always in full control of your computer. You can take control of your mouse and keyboard, or end the screen-sharing session completely, at any time.